The Userthink team is a diverse group of people with complementary skill sets. We have more than 20 years experience in requirements management, usability, interface design, human factors, and marketing industries. The following selected examples of our collective projects span many industries and many client objectives, and are excellent illustrations of the services Userthink offers.
Although some of these projects were not clients of Userthink, one or more of our consultants either led the initiative or completed the initiative single-handedly. The companies and associated projects are listed here as a testament to our collective experience. This list is certainly not comprehensive, but a representative sample of our past work.
Although some of these projects were not clients of Userthink, one or more of our consultants either led the initiative or completed the initiative single-handedly. The companies and associated projects are listed here as a testament to our collective experience. This list is certainly not comprehensive, but a representative sample of our past work.
Userthink consultants created an intelligent tutoring system for the maintenance crew of the SH-60 (Seahawk) helicopter. We analyzed the cockpit and galley controls of the helicopter and met with top naval research scientists at the Office of Naval Research (ONR) in Washington, DC to gather requirements for this initiative. Based on our research, we designed a user interface mimicking the inside of the helicopter and developed the backend functionality to create an online H-60 helicopter simulator. Our consultants led a team of ten employees to design a successful computer-based tutor with intelligence to wrap around the simulator for use on laptops of naval personnel. 
NDR’s clients and sales staff were overwhelmed by the complexity of its web application. Clients often voiced that there was too much information within an unusable system. 
Userthink was asked to create icons for the new application and to create cascading style sheet templates to be used by the Polycom internal development team on a new piece of video conferencing software. Working closely with the product design group, Userthink created cascading style sheets to be used by the Polycom development team as templates for the application user interface. We also designed over 40 custom icons for use in their software product. 
SpringCM already had an online documentation management system. However, they began to receive customer complaints about its usability and SpringCM wanted to increase the functionality of the application. You are here: