Userthink is a company of experienced, dedicated, hands-on professionals who strive to make you look good. Our focus is on you and your product. If you don't succeed, then we don't succeed.
To this end, Userthink relies upon UserScapes™ which is based on our proven user-centered design methodology. This methodology focuses on your end-users from the beginning to the end of the design and development processes, and this approach adopts recognized best practices in our industry. Most “design” firms focus on the individual pages or screens of the user interface. We agree that the user interface is important, but a well-designed user interface is not sufficient to create a usable and useful product or application. UserScapes™ includes cognitive task analyses to ensure usability in design, flow, and function from beginning to end. Each engagement is unique, and we adapt our methodology to fit our clients' needs while honoring its principles. The long-term success of your application or product depends on it.
We carefully plan each project to be completed well and at the least expense to you. Additionally, we guarantee our stamped proposals, and we will stand behind our pledge to be on-time and on-budget.
Other benefits of working with Userthink include a secure client site exclusively for the project team. Also, Userthink is backed by professional liability insurance including Errors and Omissions coverage - something many firms in our industry do not carry - for your peace of mind.
We are firm believers in the philosophy of user-centered design. It can be explained very simply - designing around the needs of the end-user.
Although the explanation is straightforward, the execution is not. The user-centered design philosophy is vital to a successful product. Even the most useful and technologically advanced products will fall short if the user cannot easily use them.
To this end, we research the end-users of your product. We take your business goals and requirements and assess the end-users of your product to produce user requirements to validate, or invalidate, your business goals. From there, we construct UserScapes™ that reflect the user-centered requirements and then we support the development process to ensure an easy-to-use product is created.
In keeping with this comprehensive philosophy, Userthink will help you provide your target users with a quality, easy-to-use product that meets their needs and your business goals.
Secure Client Site
Userthink offers secure portal technology to each of its clients for the duration of the project. In addition to the ISA security firewall it provides, our client portal offers many more tangible benefits to our clients. Our client portal provides a central repository for information, both that which our clients provide to Userthink and that which Userthink provides to our clients. This setup promotes collaboration, allows for ease of review, and provides you with secure access to Userthink work products.
Insurance
We understand that entrusting a third party with responsibilities that impact your business can be stressful, so Userthink is fully insured for our clients’ peace of mind. Unlike many of our competitors, our policy includes errors and omissions coverage.
We are firm believers in the philosophy of user-centered design. It can be explained very simply - designing around the needs of the end-user.
Although the explanation is straightforward, the execution is not. The user-centered design philosophy is vital to a successful product. Even the most useful and technologically advanced products will fall short if the user cannot easily use them.
To this end, we research the end-users of your product. We take your business goals and requirements and assess the end-users of your product to produce user requirements to validate, or invalidate, your business goals. From there, we construct a UserScape™ that reflects the user-centered requirements and then we support the development process to ensure an easy-to-use product is created.
In keeping with this comprehensive philosophy, Userthink will help you provide your target users with a quality, easy-to-use product that meets their needs and your business goals.